FAQ'S / POLICIES

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Frequently Asked Questions

How old do I have to be to be a member of Club Aqua Miami?

You must be 18 years of age or older with a valid picture ID to become a member of The Club.

What kind of ID should I bring? I do not live in the USA, will my drivers license be enough?

Acceptable forms of ID include any government or military issue photo ID. A regional or international drivers license is acceptable if it is tamper proof and has a photograph. A passport will always work.

Can I visit Club Aqua Miami anonymously?

No. In order to comply with city ordinances for private clubs we cannot allow our customers to purchase memberships without identifying themselves.

What do you do with the personal information I give you when I purchase a membership to Club Aqua Miami? Will I receive anything in the mail?

Club Aqua Miami is highly respectful of member privacy and we understand the need for discretion. The information you give us is for our records only and is never shared with third parties. You will never receive anything in the mail.

Do you take credit cards?

Yes. We accept Cash, Visa, and MasterCard as forms of payment.

How much does it cost to become a member of The Club?

there are Different Memberships so visit Our Prices Page.

Can I reserve a dressing room in advance?

No. Dressing room rentals are distributed on a first come first serve basis. We do not reserve dressing rooms in advance.

If I am visiting from out of town can I rent a private cubicle for more than the regular time limit? Can I pay for a 24 hour block of time or several rental time blocks at once?

We cannot accept payment in advance for Private Cubicles. When you rent a Private Cubicle your rental is good from the time of issue until you have reached the time limit applicable with that rental (time limits vary) or until you leave. We cannot accept payment for any time beyond that. You may renew your rental as many times as you like.

If I leave The Club and return before my Private Cubicle/locker rental expires is the rental still good?

No. Please note that we no longer issue 2 hour passes.

Does my 6 month or one-time guest membership allow me access to all the facilities of Clubn Aqua Miami including the gym?

Yes. A 6 month or 1 time guest membership will allow you access to all of Club Aqua Miami’s facilities however you must purchase a locker or Private Cubicle rental upon each visit to Club Aqua Miami.

What is the difference between a 6 month or 1 time guest membership and a gym membership?

We are a private membership club. All prospective members must purchase a one time or 6 month membership to enter the facility. you must purchase a locker or dressing room rental for each visit to Club Aqua Miami.

What is the difference between a locker and a Private Cubicle?

You cannot walk into a locker and lie down whereas you can with a Private Cubicle.

What is the difference between a VIP Private Cubicle and a regular Private Cubicle?

As you will see from the pricing page club Aqua Miami offers members a variety of Private Cubicle options. Generally speaking VIP Private Cubicle are larger with extra amenities.

Can I share the cost of a Private Cubicle with a friend?

No. Each member must purchase either a dressing room or locker rental upon each visit to Club Aqua Miami.

Do I need to bring my own towels?

No. We are happy to supply you with clean towels.

Will Club Aqua Miami be busy on the day I plan to visit?

It is almost impossible for us to predict member attendance since it relies upon factors that are beyond our control. The best people to ask this question are the desk clerks who work the shifts that cover the time you plan to visit. Feel free to call The Club you plan to visit and ask them.

I am a bit on the heavy side and out of shape. Will I be welcome at Club Aqua Miami?

Absolutely!

I am trying to contact someone I met at Club Aqua Miami but I don’t have his phone number or email address. Can I get a message to him via a staff member or this website?

Sorry but for safety and privacy reasons we are unable to relay messages to other members.

Is there a place where I can smoke at Club Aqua Miami?

Club Aqua Miami have become smoke free but smoking is permitted outdoors only on the patio and the pool area.

What kind of parking facilities can I expect? Will there be enough parking? Is my car safe there?

Our venue have adequate, well lit parking facilities. Availability of spaces is dictated by the time you visit us. We do not recommend leaving valuables of any kind in your vehicle. The best way to get a feel for the kind of parking you can expect is to call Club Aqua Miami you are planning to visit and ask.

Can I bring my wife or girlfriend to Club Aqua Miami?

No.

Can I bring my dog to Club Aqua Miami with me?

No. The only species allowed in The Club is human with the exception of officially trained service animals.

Can I take a tour of Club Aqua Miami before I join?

Regrettably due to privacy reasons we are no longer able to offer free tours of our facilities to non-members without an appointment.

Does Club Aqua Miami offer franchise agreements?

Club Aqua Miami is a privately held company and at this time we do not offer franchises.

Are you hiring at The Club? Can I send you my resume or apply online?

We are unable to accept employment applications online or answer any employment related questions by email. Please do not send your resume by email. We have plans to implement an online employment application system soon. Until then, if you are interested in working for us please call Club Aqua Miami you want to work at or stop by to fill in an application.

What is The Club’s policy concerning camera phones?

Cell phones with built in cameras are treated as any other photographic device use of which is prohibited inside the club.

What is your Refund Policy?

All sales are final, unless the facility is closed due to unforeseen circumstances. You will automatically be notified if this occurs if you provide us with a valid e-mail address or phone number.